Resume

College of Arts & Letters, Broad College of Business

Bachelor of Arts, User Experience Architecture & Supply Chain Management

Major GPA: 4.00/4.00; Cumulative GPA: 4.00/4.00

Leading the redesign of the company’s single source of truth for fulfillment configuration, replacing a legacy tool with a new app that cuts process time by 50% and ensures accurate deliveries to keep end customers satisfied
Collaborating with product managers and engineers daily to deliver solutions from concept to execution, balancing vision, craft, users and business impact
Introducing new design patterns and flows to simplify complex inventory processes, improving usability for thousands of internal users
Driving the end-to-end process for every design epic, from discovery research, interviews, and sketching workshops to mockups, prototypes, introducing new design patterns and flows that improve usability for thousands of internal users

Designed and developed real-time delivery tracker employing comprehensive approach that encompasses user research, storyboards, synthesis, wireframes, user-flow diagrams, low-fidelity and high-fidelity designs, iteration, and prototypes
Identified target user groups to understand user needs by conducting user research
Led user research efforts conducting 50+ interviews, surveys, and usability tests to gather insights and ensure a user-centered design approach
Improved product performance by integrating user feedback into final design to enhance usability and increase user satisfaction by 80%
Utilized expertise in color theory, typography, imagery, and composition to craft elements that fostered a strong sense of connection between users and engaging experiences

Revealed ability to efficiently communicate design from scratch through sketches and wireframes within a start- up organization
Produced user flows, sketches, wireframes, and high-fidelity prototypes of homepage + design tool on Figma
Collaborated with CEO to implement envision of product by designing 80+ desktop and mobile interfaces
Showcased passionate and effective design for non-design audiences using design principles
Worked proactively with SWE’s during weekly meetings to communicate and understand design pain points and implement solutions
Displayed strong attention to detail in every design iteration to implement solutions from design pain points

Developed an RFQ package of 20+ parts to re-source bearings, showing ability to work proactively and communicate strongly with a team leading to savings of millions of dollars in supplier expenses
Built 4+ strategic decks, identifying and filtering company data into spend by supplier, unit, and location, showcasing implementation of brand requirements
Exhibited strong attention to detail within projects to showcase audience needs

Created 150 pieces of social media content for 3 National CVP social media pages
Directed 40 national co-workers to convert 2 years of company insights into organized data using Excel

Elevated appearance for Instagram page, leading to current 260% increase in follower growth
Proposed new online presence and brand reputation for company, executed within 3 days of proposition